Hap has no grapics and setup page is like notepad

[edutech4schools]

Hi,

 

When I visit https:......../hap/setup.aspx I get one long page with the setup options and no graphics.

 

I have filled in the setp page info but get the same thing when I visit the main site as a user.

 

I have tried locally from the server, from a desktop, and both IE and Chrome.

[edutech4schools]

Update. if visit the defult root site I get the IIS 7 logo. So it must be an issue with hap.

[nickbro]

Open ~/web.config, delete the 1st .svg entry

[edutech4schools]

Cheers Nick that worked.

 

Just out of interest, I have 2 servers both identical and both with hap. Why did I need to delet that line from one server but not the other. Makes no sense to me.

[nickbro]

I don't know, I think it may be down to office being installed or something strange like that.

[Mr.Ben]

Hi @nickbro,

 

I've just had to do the same on a fresh install of Server 2008 R2, no office or such, so I can discount the Office idea (deleting the svg entry still works a treat though!).

 

Cheers for a great product again!

[nickbro]

I think the svg line is needed if office is installed on the server. If it isn't then it doesn't need it

[Mr.Ben]

Ahh, that makes more sense! My instance is up and running now :-)

 

Thanks again!