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Posted

Hello all,

 

Had a strange problem today. A user sent 10 copies of a document to a Konica MFP which then, overnight, decided to print an entire ream of this document ! The user swears she only printed 10, and the printer logs support this, as these jobs appear to come as individual jobs of 1 copy each (although, not enough for the 500 pages).

 

To complicate this somewhat, I have only just migrated everyone over to a new 2008 VM from a physical 2003 print server. The only difference in the configuration is that the 'client-side rendering' option was enabled (default for 2008+). The only complaint from the user was that printing was taking ages, so she logged off and went home. Given this, I am assuming that client side rendering might in some way be the culprit (the document was large, containing multiple photographs).

 

Has anyone had any similar experiences - or can advise

 

Thanks in advance

Posted
Newer drivers or the drivers in conjunction with the doc itself could be the problem. We had a dirty Toshiba copier that split some Excel docs into 300 pages a time when the doc was only two pages total on any decent printer.
Posted
Thanks synack. Glad to know i'm not going insane. Typically, I can't even replicate the issue, even on the same PC and with the same document. If it reoccurs, ill try downgrading the driver.

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