DoScan hogging CPU - Symantec Corprate Edn - Windows XP

[elsiegee40]

I have one PC running XP on the network where DoScan.exe has gone beserk hogging CPU. The server runs Windows 2003

 

I googled it and it says that I need 10.1.5 with Client 3.1.5 to sort this.

 

The helpful page from symantec says that fixes that are not full product upgrades are available as patches on public pages from the Enterprise Support.

 

I have searched Symantec high and low, but am obviously being blind because I can't find any patches of any kind anywhere.

 

Is anyone able to help please?

[DMcCoy]

I assume its symantec client security?

 

http://www.symantec.com/enterprise/support/downloads.jsp?pid=51885

 

choose the build and click the button to see available updates.

 

You need a maintenance agreement to download newer full builds.

[elsiegee40]

Got the maintenance agreement. Thanks for the link. I've found what I want.

 

Your help is much appreciated

 

Lin

[eejit]

DoScan does the startup scan - which version do you use? Can I guess 10.0.359? That was an uber buggy release.

 

Anyway, we blocked it in a software restriction policy until the next release was out. It does not effect the real time protection so, blocking it is not really a problem.

 

Good luck.