HELP!! Windows 7 disappearing files and folders

[wesleyw]

20 - 30 students have come to me in the past three days complaining that tey are missing all the files and folders from their user areas when I bring up the backups from before the Windows 7 upgrade I restore them but I'm not sure why they aren't there in the first place. A pupil has just come to me having logged out with all his files there to login 5 minutes later and have them disappear. I'm just restoring them now. Any ideas why this would be happening?

 

 

 

Wes

[irsprint84]

Offline files set?

 

DO you have correct permissions set? do you have network on the windows pane so they browse and delete stuff?

[wesleyw]

Nope no network options for deletion. Offline files is not configured. permissions are full control of share to individual user and security on folder is the same. Every time they log off though the files and folders are removed. The shared folder is listed by documents library as unsupported type?

 

 

Wes

[irsprint84]

I mean on the left side of Window explorer bar does the network icon show? I would remove libraries also is home directory/ gpo directories set correctly?

[DaveyPitch]

Does it happen every time a user logs off, and is it every user? Is it just students that it applies to, or have any staff members complained about it as well?

[wesleyw]

1 Staff memebr has mentioned an issue but lossed documents and folders seems to be students at present. I have however just changed the folder redirect from home directory to the unc path of the users home share and it doesn't seem to be happening to my test user now when it did before. How do I remove the libraries option?

[DaveyPitch]

You can remove the Libraries feature in one of two ways - there is a Group Policy way of doing it (which for some reason didn't work for me), or you can do it via registry script. That's the way I did it, using the login script to import the registry hack to remove the Libraries feature. If you want to use the reg hack, simply copy this...

Windows Registry Editor Version 5.00

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace\{031E4825-7B94-4dc3-B131-E946B44C8DD5}]
[-HKEY_CLASSES_ROOT\CLSID\{031E4825-7B94-4dc3-B131-E946B44C8DD5}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{031E4825-7B94-4dc3-B131-E946B44C8DD5}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{2112AB0A-C86A-4ffe-A368-0DE96E47012E}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{491E922F-5643-4af4-A7EB-4E7A138D8174}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{7b0db17d-9cd2-4a93-9733-46cc89022e7c}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{A302545D-DEFF-464b-ABE8-61C8648D939B}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{A990AE9F-A03B-4e80-94BC-9912D7504104}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel]
“{031E4825-7B94-4dc3-B131-E946B44C8DD5}”=-

 

Paste it into notepad, call it removelibraries.reg (or whatever you want) and just import it into the registry.