HMCTech Posted March 3, 2011 Posted March 3, 2011 I have made a few web drawings that are linked to data in SCOM such as servers, switches. I have enabled Visio Graphics Service on SharePoint as per instructions usign a powershell script provided by Microsoft. I am able to upload web drawings and have them render in the browser. But refreshing the data creates the following error "An exception occurred communicating with the Operations Manager RMS. Please contact the administrator." Not much in the way of help online unfortunately. Has anyone got this to work in their setup?
sukh Posted March 3, 2011 Posted March 3, 2011 Hi What version of Visio and SCOM are you using? Regards Sukh
sukh Posted March 3, 2011 Posted March 3, 2011 Hi Have you tried reinstalling the visio add-in parts on Sharepoint? Regards Sukh
HMCTech Posted March 3, 2011 Author Posted March 3, 2011 Viso add ins for SharePoint? Do you mean starting the service and creating the application under Service Applications?
sukh Posted March 3, 2011 Posted March 3, 2011 Hi What I meant was have you run OpsMgrDataModuleSetup.msi again and executed the OpsMgrDataModule.ps1 ? Also, have you checked the permission on the application pool? Have you also given Visio Services account Read-Only Operator access to the RMS? Regards Sukh
HMCTech Posted March 3, 2011 Author Posted March 3, 2011 Hi What I meant was have you run OpsMgrDataModuleSetup.msi again and executed the OpsMgrDataModule.ps1 ? Also, have you checked the permission on the application pool? Have you also given Visio Services account Read-Only Operator access to the RMS? Regards Sukh Yes, I have run the msi and the powershell went through fine with no errors. I know which user is the managed account for the applciation pool that visio service uses. I have added that account as a read only operator in SCOM.
sukh Posted March 3, 2011 Posted March 3, 2011 Hi Have you tried to re-install this and verified this. See Monitor SharePoint Server by using Visio Services and System Center Operations Manager get-spsolution cmdlet. You should see True in the Deployed column next to the opsmgrdatamodule.wsp entry. Regards Sukh 1
HMCTech Posted March 3, 2011 Author Posted March 3, 2011 Thank you for that link, I sat through the video and my managed account was not actually the one I thought it was so its all working now. Thanks
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