SharePoint 2010, Visio & SCOM

[HMCTech]

I have made a few web drawings that are linked to data in SCOM such as servers, switches. I have enabled Visio Graphics Service on SharePoint as per instructions usign a powershell script provided by Microsoft. I am able to upload web drawings and have them render in the browser. But refreshing the data creates the following error

 

"An exception occurred communicating with the Operations Manager RMS. Please contact the administrator."

 

Not much in the way of help online unfortunately. Has anyone got this to work in their setup?

[sukh]

Hi

 

What version of Visio and SCOM are you using?

 

Regards

Sukh

[HMCTech]

2010 and SCOM 2007

[sukh]

Hi

 

Have you tried reinstalling the visio add-in parts on Sharepoint?

 

Regards

Sukh

[HMCTech]

Viso add ins for SharePoint? Do you mean starting the service and creating the application under Service Applications?

[sukh]

Hi

 

What I meant was have you run OpsMgrDataModuleSetup.msi again and executed the OpsMgrDataModule.ps1 ?

 

Also, have you checked the permission on the application pool?

 

Have you also given Visio Services account Read-Only Operator access to the RMS?

 

Regards

Sukh

[HMCTech]

Hi

 

What I meant was have you run OpsMgrDataModuleSetup.msi again and executed the OpsMgrDataModule.ps1 ?

 

Also, have you checked the permission on the application pool?

 

Have you also given Visio Services account Read-Only Operator access to the RMS?

 

Regards

Sukh

 

Yes, I have run the msi and the powershell went through fine with no errors.

 

I know which user is the managed account for the applciation pool that visio service uses. I have added that account as a read only operator in SCOM.

[sukh]

Hi

 

Have you tried to re-install this and verified this. See Monitor SharePoint Server by using Visio Services and System Center Operations Manager

 

get-spsolution cmdlet. You should see True in the Deployed column next to the opsmgrdatamodule.wsp entry.

 

Regards

Sukh

[HMCTech]

Thank you for that link, I sat through the video and my managed account was not actually the one I thought it was so its all working now. Thanks

[sukh]

Hi

 

No problem at all.

 

Regards

Sukh