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System Center Essentials (SCE) package of Office 2010 not installing after SP1


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Posted (edited)

OK, so I haven't had time yet to fully diagnose this but wanted to get some info up now in case anyone else spots something similar.

 

After updating my System Center Essentials 2010 server to Windows Server 2008 R2 SP1, and then adding the Windows 7 SP1 ISO to my WDS server, I decided to test a full rebuild over PXE.

 

Everything worked apart from one thing: my package for Microsoft Office Professional Plus 2010 will not install - Windows Update reports error 0x80070570 every time. This error corresponds to "The file or directory is corrupted and unreadable".

 

So far I've tried resetting the SoftwareDistribution folder, running the OS rebuild again, publishing a new package of the same Office setup files on SCE, and publishing a slightly modified version. This package has been working since I deployed it back in August. Every other package on SCE I've tried so far (more than 40 of them) works fine, it's just this one that is a problem.

 

I haven't yet tried the deployment on another machine, since they currently all have Office already. That will be my next test, but probably won't happen until Friday as I'll be at Microsoft tomorrow.

 

Any other suggestions or wisdom in the meantime gratefully received!

Edited by AngryTechnician
Posted
OK, just confirmed that the package still works fine on Windows 7 RTM machines, so it's definitely something to do with the client. Next step: a Windows 7 RTM machine that has been updated with SP1 using the standalone installer.
Posted (edited)

This is the x86 version onto an x86 client. There is no service pack for Office 2010 yet. Also, a manual install of the same files works fine on SP1; it's only when it is pulled from my SCE server the problem occurs.

 

I've narrowed it down to an alleged file signature problem on one of the .cab files in the package - this is from the %windir%\WindowsUpdate.log file:

 

 

2011-02-23	18:47:27:378	 956	370	Misc	Validating signature for C:\Windows\SoftwareDistribution\Download\6289c9a097282d35d784377ec24ef813\eda2be140a7d24d5885df8d87c0cc68cc6d704a2:
2011-02-23	18:47:27:378	 956	370	Misc	WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\Download\6289c9a097282d35d784377ec24ef813\eda2be140a7d24d5885df8d87c0cc68cc6d704a2 are not trusted: Error 0x80070570
2011-02-23	18:47:27:674	 956	370	DnldMgr	WARNING: File failed postprocessing, error = 80070570

 

This seems spurious for three reasons. First, the package works fine pre-SP1. Second, I've downloaded that .cab file manually and the signature reports "This digital signature is OK" when I check it in file properties. Third, every package on the server is signed with the same certificate, and they all work fine apart from this one.

Edited by AngryTechnician
  • 3 weeks later...
Posted
For what it's worth I've had the exact same problem with Adobe Acrobat Pro. We deploy it using Local Update Publisher to WSUS and consume it with Windows Update on the clients. In all cases it works flawlessly until you introduce Windows 7 SP1.
Posted (edited)
Just had a read through of your above linked thread: my SCE server is running Server 2008 R2 SP1, and the problem still occurs, so I wouldn't get your hopes up on having both on SP1 being the fix. Edited by AngryTechnician
Posted

Today's test:

 

Apply the two patches from this vulnerability (which seem not to be present on my WSUS server or clients) on a pre-SP1 machine:

 

CVE-2010-0486 : The WinVerifyTrust function in Authenticode Signature Verification 5.1, 6.0, and 6.1 in Microsoft Windows 2000 SP4, Wind

Microsoft Security Bulletin MS10-019 - Critical: Vulnerabilities in Windows Could Allow Remote Code Execution (981210)

 

They are rolled into SP1 according to the documentation but have never appeared as Critical Updates in my WSUS for some reason.

Posted (edited)

I think I can save you some time there: both of those updates (KB979309 and KB978601) are deployed to my pre-SP1 workstations, and they still work fine.

 

They show up as "Security Updates" rather than "Critical Updates" in WSUS, if that helps explain why you didn't see them before.

Edited by AngryTechnician
  • Thanks 1
Posted
On a side note: Local Update Publisher is a tool I'd never heard of before today, and I think a lot of members here would be interested in hearing more about it. There was a thread started last month that didn't really get any traction, but if you've time, I for one would love to hear more about your presumably positive experiences with it (this one aside!)
Posted

Hi

 

@Angrytechnician - Just to clarify, manually deploying Office 2010 on Win 7 SP1 machine work fine?

 

Regards

Sukh

Posted (edited)

In brief, Local Update Publisher is an open source project that allows you to publish 3rd party updates (MSI, MSP, EXE) to a WSUS server for consumption with the built-in Windows Update client. A few changes need to be made to make it possible (like allowing 3rd party signed updates to be consumed and publishing a certificate to sign them) but it can all be accomplished in one quiet afternoon. It provides an interface very similar to WSUS (though stripped down) for monitoring the success of your deployments and can be installed on the same server as WSUS without causing problems. It solves the Acrobat/Flash/Java/Firefox updating issue effectively for admins without the time and/or resources to implement SCCM deployment.

 

Local Update Publisher | Download Local Update Publisher software for free at SourceForge.net

http://sourceforge.net/apps/mediawiki/localupdatepubl/index.php?title=Main_Page

 

The wiki page is temporarily down - it should work soon.

Edited by pomroy24
  • Thanks 1
Posted

Went through all the possible fixes here:

 

You cannot install some updates or programs

 

No luck finding anything wrong so I ran the "Fix it" tool and that didn't work either (it tries methods #1 through 5). The others don't seem to apply, most are attempts to fix corruption that occurs over time; this issue is plainly demonstrated with a very fresh installation of Windows 7 + SP1.

 

This registry key doesn't appear to exist in Windows 7:

 

"Error 0x80092026: The cryptographic operation failed due to a local security option setting."

 

Thank you for the links all the same, have a nice weekend.

Posted
I can't speak for AngryTechnician. I'm troubleshooting Adobe Acrobat deployed by Local Update Publisher (no SCE or SCCM involved). It just so happens it's the same error message in Windows Update, seemingly from the same root cause. Both are large .cab files that appear to fail the digital signature test after download. I suspect there's something wrong with the way Windows 7 SP1 verifies the signatures.
Posted

can either of you deploy a seperate package other than the one is failing?

 

Just trying to rule if it's WSUS or Win 7 SP1. So far from the logs and symptons, it appears Win7 SP1 AU. If you can deploy other packages then it most likely point to the size as you suggested.

 

Out of interest what size is Adobe? one .cab or multiple?

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