KB and Mouse not recognised when moved to another USB socket

[leonard.powers]

Hi All,

 

Got a real annoying problem and I know what has caused the problem but no idea on how to fix it. Basically if a teacher/student unplugs a keyboard or mouse and plugs it into a different USB socket, the computer wants to reinstall the USB KB and mouse drivers again. The drivers are on the machine but you need to manually choose them rather then XP automatically doing it. Same thing happens with USB sticks.

 

We're using Windows XP with SP3 and I've seen in other forums that it's SP3 that seems to have caused this problem. Has any got some idea on how to fix this. Proving to be quite annoying for us.

 

Many thanks

 

Leonard

[SpuffMonkey]

With HP USB printers I always plug them into every USB port when logged in as Administrator, that usually sorts it. Can you try the same with your keyboard and mouse?

 

Ditto for us - I don't know if you "ghost" (or similar your PCs - but we connect every USB device to every USB port as part of the "build" process.

[leonard.powers]

I've done this for our Steinberg Cubase dongle key but haven't done it for keyboards and mice. I'm not sure if one make of keyboard will work for all makes, plugging them into different sockets. And what about different makes of memory sticks. Impossible to have something for all of them.

 

We use Altiris/Symantec Rapideploy for our image format. So it's pretty much like ghost.