Printing

[Aaron]

Hi everyone

 

I have a small problem here at the moment I have a teacher whos account is exactly the same as other

teachers but yet for some reason he cannot print any more than 1 copy of a document? although another

teacher can print off maybe 5 or 6 copies of a document is there something that i am missing for this

I have checked printer drivers and they are both the same i even changed his up from PCL 5 to PCL 6 but

it still hasnt changed how many he can print.

 

the printer is an HP 4000 printer and we are running print credit system although this is not set to limit

multiple prints

[bugfixr]

Have you looked at the device settings? We had this problem and had to disable the Mopier Mode, on the printer, then it would print multiple copies, no problem.

[elsiegee40]

Do quadruple check your print system (What is it?)

 

We run Print Manager Plus and you can set the number of copies restriction at printer level, group level, user level... whatever level you choose. One of them is bound to be set wrong, I think.

 

As an aside, I have it set as it's cheaper to photopcopy - so any teacher trying to print more than 2 gets kicked out and they can't repeat the job within 5 minutes!

[Aaron]

hi guys thank you for getting back to me. I checked everything in Print manager plus and it was fine but Bugfixer thank you it was due to mopier mode on the priinter that was stopping the amount of copies thank you both for your replies.