SOGA - business to business, rejecting faulty goods

[Guest theeldergeek]

We have some mice here which have developed a fault. They are virtually brand new.

 

Our supplier is telling us that because we have had the item(s) for more than 5 days, we must now contact the manufacturer for replacements.

 

I'm very brushed up on the Sale of Goods Act insofar as consumers are concerned, but not so where it is a business to business sale (or business to school in this case).

 

Is the supplier right in this instance, or are they trying to pull a fast one?

 

Citation needed if possible please.

[Haptic]

usually 14 days is the timeline that we give on this time of thing before we refear back to the manufacturer

[teejay]

See Buyers' terms and conditions and unfair contract terms | Business Link

SOGA is for consumer purchases, not b2b however there are other ways to redress using the unfair contracts act and other legislation.

[Guest theeldergeek]

See Buyers' terms and conditions and unfair contract terms | Business Link

SOGA is for consumer purchases, not b2b however there are other ways to redress using the unfair contracts act and other legislation.

 

Thanks gentleman.