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Posted

Just checked and doesnt look like my RM SmartCache is syncing with AD............I refresh the AD view on the smartcache and just says.............

 

Smartcache is currently performing a scheduled active directory refresh...........and just sits there!

Posted

Ours stopped syncing properly about two years ago.

If I run the process manually then it seems to time-out after about 3 minutes, but it does actually refresh the accounts. To fix it I was told I'd have to buy a support contract so until it fails more spectacularly I'm just manually syncing it.

 

What did you do to fix it? Remove from the domain and then rejoin?

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