OUTLOOK - You've tried to sign in too many times...

[Koldov]

Having a bit of a weird issue with both of my personal Hotmail (Outlook) accounts for at least a month or so now. Whenever I log on with a computer I get the message "You've tried to sign in too many times with an incorrect account or password." I specifically use Edge so I can use the menu to get directly to Outlook and I only really use Edge for one time log-in to things, so not a daily use and therefore I have it set to always clear cookies/browsing data on exit.

 

I got it on one yesterday and so went through the change password dialogue, I also changed it on my phone. But I've come in this morning and tried to sign on... same message.

 

One time I was able to log on I tried to check the log-on history to see if I was being hammered with attempts, but there were only legitimate entries (AI said that MS sometimes hide mass log-on attempts that it knows about, so not very helpful if true)...

 

I don't actually log-on very often with a computer, I mostly use my phone (which rarely seems to have any issues connecting with the same password) but it's annoying when I need to send/receive documents urgently or view things on a larger screen...

 

 

[Jamie2581]

I am having the exact same issue with my personal Hotmail account. If i try to reset the password it fails on the two factor and says try again later. 

 

 

[empty]

I'm getting this too!

 

What makes it worse is the password reset account is my other Hotmail/Outlook email address and I can't get into either!!!

 

[ZeroHour]

I saw this posted elsewhere as well: https://www.neowin.net/news/microsoft-locking-outlook-users-out-with-tried-to-sign-in-many-times-email-recovery-bug/