Impero to Classroom Cloud - issues

[iscott]

We recently moved from Impero to Classroom Cloud (largely Chromebook-based WiFi student devices with some Ethernet-connected wired desktop PCs in computer rooms)

 

A "whitelist-only" list of websites has been implemented to cut-down on students playing games etc but have now hit some hurdles:

- some desktop PCs have the Classroom Cloud software working, others not (some desktops show up on the teacher desktop PC but not others - no idea why!)

- majority of Chromebooks no longer have access to the built-in camera (ticket has been raised with Classroom Cloud and is with their dev team but has been that way for weeks)

- majority of Chromebooks have the 'Files' drive blocked (again flagged to Classroom Cloud dev team but still waiting...)

 

Any suggestions on a way forward would be greatly appreciated on how to resolve the above.

 

Alternatively - any suggestions on a better solution that works for a largely Chromebook (+ WiFi) based school?

 

Many thanks.

[Steve21]

I'd assume the issue regarding Chromebooks is due to your whitelisting, as most of the Chromebook items fall under a "URL" in terms of access, for example chrome://camera-app is for camera, so if you've blocked all URLS but your whitelist you're effectively blocking those too, as I assume would be the same for files etc

Either you need to blacklist items, or add the chrome://* style ones to whitelist - Should be an easy fix to test if that's the case for chromebooks at least

Steve