[sims] Census failing to complete due to Ethnicity codes (Error - 1630)

[Koldov]

Just wondered if anyone had any knowledge about this issue.

 

Unfortunately this is second hand info, but I've been told we have the following error and it won't complete the census run.

 

Type - F

Sequence - 1630

Message - Pupil's ethnicity is missing or invalid

 

The ESS help page says enter a valid ethnicity and enter an effective date from before the census run date, which my BM says he's done and followed the instructions to the letter, but it is still failing!

 

Any ideas?

[Koldov]

I think I may have fixed it, but I'll leave this post up as a reminder to actually check the facts and not rely on someone saying it's not working even after following the instructions...

 

I went to see the BM and asked them to show me what they were doing. They proceeded to the Pupil Details page, panel 8 (Ethnicity), clicked on the 'History' link (in the sidebar).... and said "look, there's no orange bar like there is in the instructions!"

 

So I said "what about that 'History' button in the actual panel?"

 

They click on it and a box with orange bars appears...