Moving from 365 A1 Plsu to A3 - can't assign licenses

[Sheridan]

I think that seems to be the only way - although you can technically have dual A1 and A3 (according to MS) it just won't accept it. I'm going to migrate a handful at a time every evening to see if that works!

[Sheridan]

Unfortunately my testing of this has also failed. I've removed a couple of users from the A1 Plus group, and added them to the A3 group

 

Both users now show as an error in A3 as 'Conflicting service plans' and also still appear in the A1 Plus (even though they aren't in the group anymore) as 'Missing dependent service plans'

 

So simply moving from license to another isn't an option either. And I can't remove them manually from A1 as it still shows them as a member via a group, which isn't true and I've check the synch has occurred correctly.

 

What a mess. I'm so tired of this issue now