ICT Consultant/2nd Line - Slough/Hillingdon £22,000 - £30,000

[TIOHR]

ICT Consultant

Slough/Hillingdon

£22,000 - £30,000

 

Turn IT On is currently seeking an IT Consultant/2^nd line who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers to join an expanding team covering the Slough and Hillingdon areas.

This role will involve being a liaison between your schools and turn IT on, ensuring that they are kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions.

To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role.

Our ideal candidate should have at least 2 years’ experience in working in a previous ICT Technician/2^nd line in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team.

Responsibilities include:

 

 

• Resolve and manage any technical issues that impact the running of the school’s function by providing robust technical solutions.
  
• Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations.
  
• Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware)
  

 

The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. This is a field-based role so candidates must be able to drive and have their own vehicle.

 

In return, we are offering a salary of between £22,000 - £30,000 negotiable for the right person, Benefits include pension scheme, electric/hybrid car scheme, cycle scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme.

 

 

turn IT on provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training. We have two brands under the turn IT on umbrella – turn IT on and School ICT Services. Between the two brands we provide services to over 2,200 schools across England and employ almost 250 staff members. Turn IT on put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning.

 

As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff turn IT on is a friendly and supportive place to work where people feel trusted and respected.

 

turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

‘Happy to talk flexible working’

‘Your data matters’

 

**APPROVED**

Edited May 3, 2023 by Dos_Box