Teams OneNote Classroom

[simpsonj]

I use Bromcom to sync up Teams classes overnight, and generally speaking it works exactly as intended. The issue I'm having is that when students change class they occasionally either:

 

Don't get pulled from the old class onenote (not a big issue)

Don't get added to their new class onenote (a bigger deal)

 

I can see that they have been made a member of the Team, so I don't think it's an issue with the Bromcom sync. But I've tried:

 

Removing them from the team and readding them

Removing them from the group on the admin console and readding

Opening up the Class Onenote in a browser rather than the app

 

These steps have solved issues in the past, but not this time. I can't get this student to be added to the Class Onenote for the Team she's a member of and I'm out of ideas.

 

Anyone else had something similar with a solution?

[Bromcom_Support_2]

I use Bromcom to sync up Teams classes overnight, and generally speaking it works exactly as intended. The issue I'm having is that when students change class they occasionally either:

 

Don't get pulled from the old class onenote (not a big issue)

Don't get added to their new class onenote (a bigger deal)

 

I can see that they have been made a member of the Team, so I don't think it's an issue with the Bromcom sync. But I've tried:

 

Removing them from the team and readding them

Removing them from the group on the admin console and readding

Opening up the Class Onenote in a browser rather than the app

 

These steps have solved issues in the past, but not this time. I can't get this student to be added to the Class Onenote for the Team she's a member of and I'm out of ideas.

 

Anyone else had something similar with a solution?

 

Hi Simpsonj

Thank you for your question, can you please contact Bromcom Support who will look into this for you.

Kind Regards

Bromcom Support