Mouse buttons keep swapping

[newpersn]

Bit of a odd one here.

 

Some users are reporting there mouse buttons on both laptop and desktop are swapping around.

 

Its a strange one as they are not changing it. Just as soon as they login the buttons swapped.

 

The laptop is Dell Latitude 5470. And desktops are Dell Optiplex 3050.

Both Windows 10 Enterprise.

 

Roaming profiles are being used.

 

Any ideas?

[robyholmes]

Do you have Promethean boards by any chance? Especially the older ones.

[newpersn]

Yeah. Mix of the old and newer panels.

[robyholmes]

I've had this before when you have multiple versions of the ActivDriver installed especially on the older serial boards. You can test this by asking staff not to use right click on the pen. It shouldn't then swap.

 

Remove all ActivDriver versions from the affected PC. Restart and make sure mouse buttons are correct. Install the latest version for the board (The older boards can't use latest version from memory)

[robyholmes]

Found old Edugeek thread about it too:

http://www.edugeek.net/forums/hardware/159976-mouse-buttons-switched-left-has-become-right-etc.html

[newpersn]

I've had this before when you have multiple versions of the ActivDriver installed especially on the older serial boards. You can test this by asking staff not to use right click on the pen. It shouldn't then swap.

 

Remove all ActivDriver versions from the affected PC. Restart and make sure mouse buttons are correct. Install the latest version for the board (The older boards can't use latest version from memory)

 

Thats going to be our issue, - We have a mix of the old pen types and led panels.

 

We installed last old driver on our images due to staff moving around.