Server Infrastructure Manager - 52k - 57k - London

[IanT]

Our central IT team is looking for a Server Infrastructure Manager to take responsibility for for the delivery and day to day operations of all server, storage and related services.

 

This will include delivering continual improvement of infrastructure services and automation along with building and maintaining effective cross departmental and academy relationships and working practices to ensure the long-term strategic planning and delivery aligned with the business requirements.

 

About Us

 

The Harris Federation mission is to transform education in London so that every student in a Harris Academy receives an outstanding education. Closing the gap between children from disadvantaged backgrounds and their peers has always been a core mission.

 

The founder, Chairman and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We now have 51 primary and secondary academies across London and Essex, employing over 5,000 staff and educating some 40,000 young people.

 

We are widely recognised as a force for social mobility and we are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. As a large, successful group of academies, we have the size and scope to be far more than the sum of our parts.

 

Main Areas of Responsibility

 

You will be responsible for developing and maintaining the following services:

 

On Premise Server Infrastructure (including new physical and virtual servers) across the Federation

Monitoring and capacity planning of the server infrastructure

Server backups

Active Directory user provisioning

Web filtering

The security and on-going patch management of all servers

 

Additional responsibilities will include:

 

Reviewing and analysing current technology infrastructure and its ability to support strategic corporate objectives

Identifying and proposing specific strategies, initiatives, and remedies to align technology infrastructure with corporate objectives

Supporting development of business drivers, business case and high level program implementation plan

Continually researching new technologies to ensure systems are as efficient, effective, resilient and secure as possible

Promoting awareness of new technologies, maintaining up to date knowledge of leading-edge technology and associated vendors, and liaising with vendors, partners and service providers as appropriate.

Disseminating information about new systems to the immediate and remote IT Team

Designing, building and maintaining the systems to ensure that they:

are secure;

are resilient;

are appropriate for needs;

have sufficient capacity;

have perform as required;

are available when required;

provide value for money;

are documented appropriately.

Promoting shared and common infrastructure

Developing and maintaining standard processes and procedures

Developing and maintaining a consistent operational monitoring and reporting platform

Ensuring that all ICT solutions are fit for purpose, scalable, adaptable and compliant

Developing and maintaining standard migration processes

Identifying training requirements for ICT support staff

Ensuring that deployed solutions and underlying documentation are regularly reviewed and refreshed

Maintaining strong lines of communication with all relevant areas of the organisation and with relevant external entities

 

This is not a full job description, and should be read in conjunction with the Job Pack.

 

Qualifications & Experience

 

The successful candidate will have:

 

Demonstrable experience of balancing priorities and successful delivery of objectives, in a fast paced, constantly changing environment

Ability to troubleshoot, investigate and resolve technical issues

Ability to react quickly and effectively to issues and opportunities

Substantial experience of carrying out a similar role

Proven track record in working to strict timescales and of working with staff at all levels

Experience of working in an on-site IT based Customer Service

Understanding of Storage Devices (SAN, NAS, DAS)

Detailed knowledge of :

Microsoft server (Server 2012, 2016, 2019 and 2022) and desktop products (Windows 10,11 and Apple MAC)

Microsoft Hyper-V 2019, Microsoft Failover Cluster and VMWare vSphere

Powershell and automation tools

Active Directory

Azure SSO authentication

Hybrid environments (AD and Exchange)

Managing Microsoft SCCM products (inc Data Protection Manager)

HPE Server Hardware

Server Monitoring platforms (such as PRTG or Solarwinds)

Web Filtering platforms

Different cyber technologies across Infrastructure protection, Application Security & Information Protection.

 

Professional Development & Benefits

 

We offer a competitive rewards and benefits package which includes our Harris Allowance, a Performance and Loyalty Bonus, Pension Scheme, a Wellbeing Cash Plan and many other benefits. Our head office staff also benefit from flexible working on a core hours basis, offering the opportunity to choose the working hours that suit you, as well as hybrid working, details of which can be discussed at interview.

 

Safeguarding Notice

 

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children, and we expect all our staff and volunteers to share in this commitment. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check will be completed for all applicants.Before applying, please review our Policy Statement on the Recruitment of Ex-Offenders.

 

Equal Opportunities

 

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected.

 

We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

 

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