ICT Support Officer Wakefield 23-27k. Closes 22/10/21

[barnsleyj]

https://wgsf.org.uk/employment-opportunities/

 

The Foundation has an immediate vacancy for a dynamic, motivated technical supportspecialist covering 1st and 2nd lines of support to join the Foundation ICT team based atQueen Elizabeth Grammar School.

 

The post will primarily manage requests to the ICT Helpdesk system from staff andpupils - in person, via email or telephone at our junior and senior schools. There will alsobe the opportunity of providing cross Foundation support - working on initiatives andinstallations that impact upon all the schools in the Foundation.

 

We are looking for a minimum of twelve months’ experience in a Windows 10 Desktopenvironment, as well as experience of general network administration through ActiveDirectory, access control and security and the ability to diagnose problems andfind solutions to new issues. This position will be vital to the running of the schools,so applicants should be professional with a helpful attitude and have the ability tocommunicate clearly with colleagues and pupils.

 

Experience of working with the following technologies would be beneficial butnot essential; Chromebook Management, Google Workspace, Managed LearningEnvironments, Capita SIMS. A recognised computer or network managementqualifi cation, e.g. Level 3 Apprenticeship or above, NVQ level 3, Comptia A+, WindowsOperating System is desirable.

 

This post is full time and permanent, working 37.5 hours per week, Monday to Friday.Hours to be discussed at interview (8.00 am to 4.30 pm approx.).

 

Closing date for applications: 4.00pm on Friday 22nd October 2021