[sims] Edulink and hosted SIMS - timeouts and broken link

[NotSoFast]

We have been using a combination of hosted SIMS and Edulink since the start of term (we were on Progresso). It started off OK, then got slow, then got unusable. It's only the bits that make live calls to SIMS - all the rest is fine. Edulink say it's SIMS; ESS say it's Edulink. We've tried turning all other services off on the 3rd party connector box, restarting it and loading up SIMS.net. It has remained very slow (4.5 mins to log in, 1 min to load a register) but ESS have dialed in, kept testing it and that side of things is a bit quicker now. Edulink connects, but takes a long time to get to registers and sometimes times out.

 

I suppose I'm asking if anyone else has Edulink working well with hosted SIMS, if so, were there any problems in setting it up?

 

Equally, has anyone else had problems with this setup?

[NotSoFast]

Just to answer my own question, for anyone who may come and look, the issue appears to have been with hosted SIMS. We'll see how things go next week but it looks like it's been resolved.