Office Deployment Tool Error 0-2034 Couldn’t Install - Solution

[TaylorIT]

Hi all,

I have spent a while today trying to fix various errors with the Office Deployment Tool to just simply install Office 2019 Pro Plus. Oh I wish Microsoft would have just put an .iso download on their VLSC! I just thought I’d post this solution in case it helps someone.

 

My master image had Office 2010 on it, so I uninstalled this prior to attempting to install Office Pro Plus 2019 x64. It also had a temporary install of Office 2019 I had on it to test it, this was also fully uninstalled prior to installing this volume licence edition. As soon as I ran the tool I got the 0-2034 error message. A quick Google and various forums suggested proxy/internet/Antivirus/Firewall issues as well as old versions of office which may be clashing. I checked the internet and it was fine, I even tethered my mobile so I could try a different internet connection and it still didn’t work. I used the Microsoft Support Assistant tool as recommended to remove all traces of historic versions of Office. Still no luck!

 

Then I came across the Techsoup article which runs the tool in two parts, one to download Office and the other to install using command prompt. After a few goes I managed to get Office 2019 Pro Plus x64 to download using their XML template for this product and my custom volume licence MAK key. It took a while and I didn’t think it was working at first. It wouldn’t download on one machine so I tried another and it worked, eventually.

https://www.techsoup.org/support/articles-and-how-tos/how-to-download-and-install-microsoft-office-2019-products-requested-from-techsoup

Unfortunately the second part, the installation wouldn’t work. Again error messages moaning about internet issues, which was a bit odd as the installer files had downloaded during the first stage. In the end I managed to get it to install by removing the SourcePath from the XML file. So the SourcePath worked fine during the download stage but not for the install stage (setup /configure configuration.xml).

 

I’m not sure if Microsoft have changed something in the Office deployment Tool but I couldn’t get it to install without removing this path. Hopefully this may help someone save a few hours of troubleshooting as I know this Techsoup article is popular on the Microsoft Forums.

 

Thank you.

 

Rich

Edited August 16, 2021 by TaylorIT