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G Suite 'Add additional recipients' not working (Child Protection)


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Posted (edited)

Disregard, apparently the issue was that the settings are applied not

Splitting the rule into 2, one Inbound/Internal - Receiving and one Outbound/Internal - Sending has fixed the issue

 

We have a kid who has had some.. er.. questionable correspondence in the past, however since we're in another lockdown they need their google account enabling again.

SLT want all of their email to be copied to another account, fair enough, Google should be able to do this.

 

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I cannot for the life of me figure why this isn't working.

Email from my test user (CalaveraM19) is delivered to my personal account successfully, and replying delivers email from my personal account to my test account, but none of the emails end up in the StudentMonitor@ inbox.

Edited by Garacesh

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