[android tablet] Preventing factory device reset

[ryanplym]

Hi

 

We have 64 Archos tablets, we are using Hexnode MDM in Kiosk mode to prevent students from accessing unwanted applications. This works really well except when a student has found a way to factory reset the device and decided to play clash of clans. Has anyone found either a MDM that prevents this or a way of locking the device so it doesn't factory reset (Cutting students hands-off isn't an option, unfortunately)

 

Thanks

[cw222]

Hiya, We use intune for our MDM for this and works well. I think you can also do this via Hexnode :

 

https://www.hexnode.com/forums/topic/restrict-factory-resetting/#:~:text=Navigate%20to%20Android%E2%80%93%3EAdvanced%20Restrictions,from%20resetting%20the%20Android%20device.

 

Does that work on the devices?

[ryanplym]

Thanks

 

I have found some solution:

 

1. Enroll the devices as Hexnode for work

2. Block play.google.com on our firewall

 

If a student factory resets the device, it will prompt them to log into google, but as play.google.com is blocked, they get a nice message telling them they are unable to sign in and the device reboots back to square one.

 

Thanks for your help