rjf2019 Posted October 21, 2020 Posted October 21, 2020 We have just completed an iPad refresh. On the old devices we had 'purchased' licences for iMovie and GarageBand from Apple and deployed them via our MDM with zero interaction. The iPads Airs that we have just received have iMovie and GarageBand preintsalled. However, on opening it wants each device to be signed in with an Apple ID. I'm not looking to manually handle each device individually. Is there a way of replacing the pre-installed app with the one pushed from the MDM? Has anyone experienced the same thing?
Brimstone Posted October 21, 2020 Posted October 21, 2020 This is a bug bear of mine, what you need to do is (and this dependent on the MDM you use) You can make the apps on each iPad managed by forcing management of them, you might need to delete those apps first then download the free versions and push them out ensuring they are managed which requires no Apple ID to launch them.
rjf2019 Posted October 21, 2020 Author Posted October 21, 2020 This is a bug bear of mine, what you need to do is (and this dependent on the MDM you use) You can make the apps on each iPad managed by forcing management of them, you might need to delete those apps first then download the free versions and push them out ensuring they are managed which requires no Apple ID to launch them. That's great. Thanks for this. I had wondered if it would involve that feature. I guess the last bit is then whether I need to manually go round and delete all of the existing apps, or whether I can just manage them and let that take care of it. I have just tried it in Meraki Systems Manager and it said something about displaying a message for the end user to agree to. I will wait and see what happens and go from there. I share your frustration!
tmoon-mint Posted October 21, 2020 Posted October 21, 2020 "displaying a message for the end user to agree to" would suggest that the devices are not supervised and the user will be prompted to allow management of the apps.
Brimstone Posted October 22, 2020 Posted October 22, 2020 That's great. Thanks for this. I had wondered if it would involve that feature. I guess the last bit is then whether I need to manually go round and delete all of the existing apps, or whether I can just manage them and let that take care of it. I have just tried it in Meraki Systems Manager and it said something about displaying a message for the end user to agree to. I will wait and see what happens and go from there. I share your frustration! if you are using the old "free" version of Meraki then this doesn't have device assignment feature.
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