Viglen PCs ( 23+ and 24+ serials) the power connection to DVD is melting - burning

[highsky]

Hello all,

 

A heads-up as we had a few incidents with them ones, melting down- burning in the DVD power supply, and triggering the fire alarm.

The faulty cable is a power and Sata combo.

 

Initially only the 23+ and now another with 24+ serial.

Their models probably are:

VIG645M

VIG646M

VIG647M

 

As we haven't replaced them all as yet, a quick proactive solution is to remove the combo cable that connects the DVD player.

If the DVD is still needed you will need new power and Sata cables.

[southhamster]

Hello all,

 

A heads-up as we had a few incidents with them ones, melting down- burning in the DVD power supply, and triggering the fire alarm.

The faulty cable is a power and Sata combo.

 

Initially only the 23+ and now another with 24+ serial.

Their models probably are:

VIG645M

VIG646M

VIG647M

 

As we haven't replaced them all as yet, a quick proactive solution is to remove the combo cable that connects the DVD player.

If the DVD is still needed you will need new power and Sata cables.

If the DVD is still needed you will need new power and Sata cables.

 

....and possibly a new school as well if it burns the place down!

 

Are Viglen aware of this as it could be pretty serious, as well as a time waster?

[highsky]

I sent them an email, XMA, with the serial numbers, after your post.