Windows retains old UNC path in file dialog

[gerardsweeney]

Hi..

 

We're seeing a weird thing.

 

We have our "My Documents" redirected to a drive letter (H), which points to \\server1\username$.

 

We've recently changed from \\server1 to \\server2.

 

When users who have profiles which were created when using server1 open up FileDialog boxes in certain applications like Excel and (weirdly) "Mu Python", Windows stalls for about 30 seconds before throwing up an error saying it can't reach \\server1\username$.

 

If I nuke the profile, then the users don't see the issue again - I obviously don't want to do that.

 

I've gone through the registry looking for \\server1 and removed any hits - still broken.

I've used a script to go through the "Libraries", as I found that "My Documents" library was still pointing to \\server1 - if I delete and recreate that, then that fixes Excel but not Mu or Notepad.

 

Has anyone else seen this?

[Steve21]

Mu has its own config file that points to its default home path

 

Normally that’s in the C drive so when it’s deployed a config file is pushed with it too, so guessing you have one still pointing to the old path

 

Steve

[gerardsweeney]

Sorry - too early without coffee, and I'm actually on annual leave today so can't check.

I wasn't expecting a reply quite so quickly

 

Recreating the My Documents appears to have fixed it for most applications (primarily the Office ones - Excel and Outlook particularly were being flagged by users).

 

Mu was only installed yesterday on a PC which previously had been displaying this "Old UNC" issue on Office.

I'd configured the settings json file to use "H:" to try to force it to use that path - as otherwise the folder it was prompting users to save in was C:\Users\Blah\Mu_code.. Which would be bad.

 

I'm assuming there must be a Windows library file in there which still has traces of the old UNC.

 

I'll go over them again tomorrow, and check.

 

Thanks,

Gerard

[gerardsweeney]

OK.. I checked the libraries - it's not any of those.

So I'm now trying to find where FileDialog boxes get their settings from, as I'm assuming it's in there.

[gerardsweeney]

So...

 

If I rename the key "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders"

then I don't get the error.

 

Unfortunately, it means that the redirection of My Documents to H: doesn't work.

 

That key just has values like "H:" and "H:\Favorites"... There's nothing hardcoded with UNC.