Saadi_y Posted February 3, 2020 Posted February 3, 2020 Hi guysI need advise/help again. We have shared mailboxes on office 365 which needs archiving as pst file every 3 months.That part is done now I need to clean up the mailbox but cleanup option has apparently disapeared from options. It is available for my personnel mailbox but not for shared mailbox.If I click on settings, I cannot find any cleanup mailbox option even for my personal mailbox but could see it with this old link I fould on internet https://outlook.office.com/owa/?path=/options/mailboxcleanup# I modified above link for mailbox and it is still picking up new setting link.New link for settings is following and i cannot see cleanmailbox option under it.https://outlook.office.com/mail/options/mail/layoutNo licesnce is attached to this mailbox and please do not ask me to attach any as it is not possible. I just need to know what is the alternative of Cleanup mailbox option as it was there for shared mailboxes but not anymore and it is annoying
Saadi_y Posted February 3, 2020 Author Posted February 3, 2020 Just in case anyone else come across this problem , cleanup option has to access manuall from web app for office 365 shared mailbox. https://outlook.office.com/owa/[email protected]/?path=/options/mailboxcleanup
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