IT Support Technician (1st / 2nd line) – North Yorkshire up to £28,000 * URGENT *

[nsion]

IT Support Technician (1^st / 2^nd line) – North Yorkshire * URGENT *

Salary £24,000 - £28,000 depending on experience (Full time position)

Closing date : ASAP

 

Our client, a small independent school in North Yorkshire situated in beautiful countryside and surrounded by 40 acres of landscaped gardens and sports fields have an urgent requirement for an experienced 1^st / 2^nd line IT Support Technician.

 

As the IT Support Technician, your time will be split between day-to-day IT Support and Project-based work.

You will be responsible for the daily upkeep, configuration, and improvement of existing IT systems and services in addition to resolving support calls and finding / documenting resolutions.

 

Other duties will include:

· Taking ownership of service desk tickets and work proactively to find a resolution

· Handling support calls and monitoring / troubleshooting networking issues

· Administering and maintaining corporate infrastructure including Active Directory, G Suite and Office365

· Managing LAN\WAN technologies (mainly Cisco)

· Administer backup and disaster recovery systems and processes

· Producing technical documentation for projects and solutions

· Occasional out of hours support

 

* To be considered for this role, you must be able to drive with daily access to a car or motorbike.

 

Technical skills include :

· Knowledge of Windows 10 and Windows Server 2016 or above

· Good knowledge of Chromebooks, Apple products and MDM solutions

· Good administration knowledge of cloud-based services (i.e. G Suite or O365)

· Excellent organisation, time management and problem solving

· Excellent customer service and communication (written and verbal)

 

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

 

 

If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to [email protected]

 

THIS IS AN URGENT REQUIREMENT