Server 2016 Backups

[Uber22]

Hey

 

does anyone issues with server 2016 backups since about a week ago or two i have been getting checkpoint error, veeam support cant help as its a microsoft issue and microsoft want a one off fee to look at the issue.

 

if i reboot my host the back will work for a day or two.

 

thanks

[jonnykewell1]

I had an issue with veeam backups for server 2016 and was given these instructions by Veeam support.

 

n order to resolve it, I would like to ask you to perform the following:

0. Make sure that no jobs are running.

1. Download the hotfix: https://storage.veeam.com/Fix_164032_8ae0a13785.zip

2. On each and every Hyper-V host (that are added to Veeam) and on the main Veeam Backup & Replication server stop service named "Veeam Data Mover service" manually, then find and kill process "VeeamPSDirectCtrl_X64.exe" if present.

3. Open [C:\Program Files (x86)\Veeam\Backup Transport\GuestInteraction\VSS\] folder on the Hyper-V host and rename original [VeeamPSDirectLib_x64.dll] to [VeeamPSDirectLib_x64.dll_orig].

4. Copy DLL from the provided FTP location and replace DLL you have just renamed.

5. Run service "Veeam Data Mover service" manually.

 

After that, please re-try the job(s) and let me know the results. I will be waiting for your answer.

[Uber22]

still getting the same error does need need to be done on the host,vm and backup sever ?

 

ailed to create VM recovery checkpoint (mode: Crash consistent) Details: Job failed ('Checkpoint operation for 'sever' failed. (Virtual machine ID 70941E2B-25F9-441A-9DF1-84355126FFA5) Checkpoint operation for 'PASS' was cancelled. (Virtual machine ID 70941E2B-25F9-441A-9DF1-84355126FFA5) 'server' could not initiate a checkpoint operation: The process cannot access the file because it is being used by another process. (0x80070020). (Virtual machine ID 70941E2B-25F9-441A-9DF1-84355126FFA5) 'PASS' could not Retrying snapshot creation attempt (Failed to create production checkpoint.)Task has been rescheduledQueued for processing at 10/08/2019 10:27:13Unable to allocate processing resources. Error: Job failed ('Checkpoint operation for 'server failed. (Virtual machine ID 70941E2B-25F9-441A-9DF1-84355126FFA5) Checkpoint operation for 'SERVER' was cancelled. (Virtual machine ID 70941E2B-25F9-441A-9DF1-84355126FFA5) 'server' could not initiate a checkpoint operation: The process cannot access the file because it is being used by another process. (0x80070020). (Virtual machine ID 70941E2B-25F9-441A-9DF1-84355126FFA5) 'ailed to create VM recovery checkpoint (mode: Crash consistent) Details: Job failed ('Checkpoint operation for 'server' failed. (Virtual machine ID 70941E2B-25F9-441A-9DF1-84355126FFA5) Checkpoint operation for 'server' was cancelled. (Virtual machine ID 70941E2B-25F9-441A-9DF1-84355126FFA5) 'server' could not initiate a checkpoint operation: The process cannot access the file because it is being used by another process. (0x80070020). (Virtual machine ID 70941E2B-25F9-441A-9DF1-84355126FFA5) 'server' could not Retrying snapshot creation attempt (Failed to create production checkpoint.)Task has been rescheduledQueued for processing at 10/08/2019 10:27:13Unable to allocate processing resources. Error: Job failed ('Checkpoint operation for 'server' failed. (Virtual machine ID 70941E2B-25F9-441A-9DF1-84355126FFA5) Checkpoint operation for 'server' was cancelled. (Virtual machine ID 70941E2B-25F9-441A-9DF1-84355126FFA5) 'server' could not initiate a checkpoint operation: The process cannot access the file because it is being used by another process. (0x80070020). (Virtual machine ID 70941E2B-25F9-441A-9DF1-84355126FFA5) 'server' could not create auto virtual hard d' could not create auto virtual hard d

Edited August 10, 2019 by Uber22

[jonnykewell1]

Might be a different problem but it was known to affect server 2016 vms. Needs to be applied on the hyper v hosts only.

[jvanstee]

I have had the same issues with both Back up Exec and now VEEAM. Did the above instructions fix the issue for you ?