Adobe Premiere Pro CC save path

[Katy]

Hello,

 

Does anybody know how to set (or how to see what it's pointing at) the save path for Premiere Pro? When logged on as an admin it runs fine and wants to save into c:\users\%username%\.... but when running as a pupil we get an error about the user directory being locked:

 

 

Clicking OK then closes the program so we can't even hit OK then look in the settings.

 

"Prevent access to these drives" GPO is *not* enabled, but "Hide these drives: c:" is enabled.

 

I guess it is trying to save to some stupid path that they don't have permission to write to, but doesn't seem to be a way to see what that actually is, and googling is not bringing up anything relavent.

 

Next step I suppose is running process monitor to see what it does but that's a nightmare filtering down.

[Katy]

Well having spent a few hours messing around I've got this far:

 

- If the user is a domain admin, it works, even with their normal GPOs applying

- With no GPOs applying at all, it works for a standard user

- If I copy the Adobe folder it writes to documents (when it's a domain admin), and paste this back into the documents (when it's a standard user), it works.

 

- Once it has seen these files and opened, it will open even if the files are deleted, so it's like it needs these files before it can write something to the registry.

So it's something where it thinks it needs admin rights to write to the documents path. Which makes no sense whatsoever.

Edited March 9, 2019 by Katy

[Katy]

OK, if anyone else comes across the same problem here was my "fix":

 

- GPP to create the registry entry HKCU\Software\Adobe\Common 12.0\MediaCache\DatabasePath - REG_SZ - %appdata%\Adobe\Common\

- GPP to create the registry entry HKCU\Software\Adobe\Common 12.0\MediaCache\FolderPath - REG_SZ - %appdata%\Adobe\Common\

 

- GPP to create the folder %appdata%\Adobe\Common

- GPP to create the folder %homeshare%%homepath%\Adobe\Premiere Pro\12.0\Profile-%username%

 

Then open Premiere Pro as a domain admin, and nick the contents of the Adobe folder it dumps into your documents. You want everything from inside the Adobe\Premiere Pro\12.0\Profile-%username% folder.

Stick this somewhere accessible and knock up a logon script to copy this to %homeshare%%homepath%\Adobe\Premiere pro\12.0\Profile-%username% if the folder is empty.