Public Sector Sales (IT Hardware) - ICT Direct, Preston - Competitive- Closes 31/3

[ict-direct]

An exciting opportunity to join a successful growing company in the refurbished IT industry. We are looking for a talented and driven IT hardware sales professional to join our vibrant and enthusiastic team.

You will be responsible for maximising sales and managing relationships with customers, primarily from the educational sector, but also expanding into local authorities, health trusts and other public service providers.

Our product range consists solely of refurbished business class IT hardware from desktop PC’s, laptops and servers to workstations and associated components. As such, you should have both a strong knowledge and a passion for working with hardware.

Exceptional customer care is what differentiates us from our competition. Improving our customer experience is a top priority. We expect you to be a customer service champion, going the extra mile when needed.

 

Duties & Responsibilities

• Provide technically accurate PC, laptop, server, workstation and storage configurations from available inventory to meet customer requirements.

• Maximise sales opportunities through up-selling of compatible options such as laptop trolleys and extended warranties.

• Preparing quotations for both new and existing customers.

• Develop sales leads into repeat business, account managed customers.

• Promote business within forum sites and other media as directed, reporting on feedback and trends.

• Engage open communication channels through the internal business, external supplier and customers (Head Teachers, School Business Managers, ICT Network Managers, ICT Co-ordinators).

• Investigate and develop new potential Public Sector channels and opportunities.

• Provide front line support for warranty issues ensuring that customer needs are met and are satisfied with outcomes.

• Meet and exceed revenue targets and customer service goals.

Skills & Experience

• Personable, engaging, enthusiastic and non-pushy sales manner suited to a technical environment.

• A background knowledge and genuine interest in IT hardware (Ideally with Server/Enterprise exposure).

• Strong knowledge of Public Sector markets and requirements

• Proven customer relationship building and management skills

• Strong business and commercial acumen

• Highly proficient in the use of MS Office applications (particularly excel), email and the internet

• 2 years of direct sales experience preferable

Complimentary Skills & Experience

• ERP System user experience (MS Dynamics NAV, AX, SAP or similar)

• CRM Sales Systems Experience (Dynamics CRM, Salesforce or similar)

• BSc Degree in business, communications, finance marketing economics or similar

• Social media and forum management experience especially within the Public Sector

• Public Sector background

Details

• Salary: Competitive salary package + profit share incentive scheme, negotiable depending on skills and experience.

• Additional/Bonus: Profit share incentive scheme available after successful probation period

• Benefits: Cycle to works scheme, kiddie vouchers scheme, free eye tests, regular team events, fully equipped canteen with espresso machine, length of service rewards and an environment that encourages learning and initiative with the offering of progression.

• Payment Frequency: Monthly

• Pension: NEST pension scheme

• Working hours: 8:30am – 5:00pm

• Annual Holidays: 30 Days (inc public holidays)

• Location: Ribchester, Preston, Lancashire

• Transport: Rideshare options available, limited public transport

• Reporting to: Head of Department

Job Type: Full-time

Experience:

• IT Hardware: 1 year (Preferred)

• Sales: 2 years (Preferred)

Location:

• Preston PR3 (Preferred)

 

For more information and details of how to apply: https://www.indeed.co.uk/jobs?q=1st%20technologies&l=pr3%203xl&vjk=7d2d82beb0eabc07