Ubiquiti Unifi controller as a service - not latest version

[jmak]

I'm trying to get the controller software to run as a service, but can't make it use the latest version.

 

I have the Ubiquiti controller installed on a Windows 2016 machine. When I came back at the beginning of this term, all of the APs were showing as disconnected. Having tried various fixes, I took a backup of the settings and uninstalled and reinstalled the controller software and the disconnected issue was fixed. I then updated the firmware on all of the APs. It was then no longer installed as a service, so following the instructions here I reinstated it. However, the controller version regresses from software version 5.9.29.0 to 5.5.19. I followed the instructions on the same page linked to previously to update - essentially uninstall the service via cmd - and as soon as the service is uninstalled, the software version returns to the one previously installed without any further updates.

 

Apart from the fact that I much prefer the new UI, it also shows all of the APs (apart from the one I didn't update yesterday) as requiring firmware update when running as a service - I guess that version of the controller software doesn't know about the latest version of the firmware.

 

Any ideas on how to solve this irritation, or do I just have to wait for Ubiquiti to catch up with themselves.