titch Posted October 4, 2018 Posted October 4, 2018 (edited) Not sure which forum to put this in as I don't know the culprit so apologies. Hopefully, I can merge the 2 threads I have made once I get an idea what's going on. Since updating to Windows 10 we have not been able to mail merge documents from a sims report. Once the report has been run and we go to select the recipients, lots of fields are left blank. The fields are definitely there and all works fine if mail merging in excel instead of word? Real head scratcher and is causing a massive overhead in the office.....so any advice is gratefully appreciated! Have attached screesnhot with personal bits blanked out. Edited October 4, 2018 by elsiegee40 Anonymise file server by mods
elsiegee40 Posted October 4, 2018 Posted October 4, 2018 I am not entirely sure I understand the problem. What version of Office are you running? Are you trying to mailmerge into a word document? If you complete the merge, do those fields end up in the final document (ie is the faikure in the display) or are they blank in the end document too. Are SIMS patches fully up to date? 1
titch Posted October 5, 2018 Author Posted October 5, 2018 Sorry if that wasn't clear. After importing a list of names into a mailmerge only a few of the records show when you click the "edit recipient list" button. The document does merge correctly afterwards but you cant untick records becuase the are "invisible". I have filtered it down to the problem not being sims as I have recreated it just by doing a normal mailmerge. We have used this version of office before so the only thing left is windows 10? Unless office has updated. Have attached another screenshot. Picture on left is the csv, picture on the right is after I have clicked "edit recipent list" after importing the csv into word. No idea where to go with it!
elsiegee40 Posted October 5, 2018 Posted October 5, 2018 Sorry if that wasn't clear. After importing a list of names into a mailmerge only a few of the records show when you click the "edit recipient list" button. The document does merge correctly afterwards but you cant untick records becuase the are "invisible". I have filtered it down to the problem not being sims as I have recreated it just by doing a normal mailmerge. We have used this version of office before so the only thing left is windows 10? Unless office has updated. Have attached another screenshot. Picture on left is the csv, picture on the right is after I have clicked "edit recipent list" after importing the csv into word. No idea where to go with it! [ATTACH=CONFIG]50452[/ATTACH] Which version of office?
titch Posted October 15, 2018 Author Posted October 15, 2018 Eventually found problem. Needed to install ASP.net from within net framework. Needle in a haystack stuff
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