Kyocera Net Viewer

[clareq]

Please move if in the wrong thread.

 

We are struggling to allow a user to access Accounts View in Kyocera Net Viewer. They can view the devices, but when they right click on a printer , go to manage device and input the printer Admin user name and password they receive an authentication error. When I do the same under a Domain Administrator account I can authenticate and view the accounts. I've run Procmon, but can't see anything they are denied access to. Making them a local administrator doesn't help.