[sims] Solus 3 rinsing network bandwidth

[forkies]

Hi all,

 

I have had an intermittent issue for a while where different machines are pulling data from our Solus server. The clearest picture I get of this is from Meraki dashboard for our wifi. It shows one of our laptops has pulled 110GB from Solus (port 52965) in the past week. We have 8 other wireless devices that have pulled between 10GB and 110GB of data from Solus in a week each.

 

I have tried reinstalling Solus client for it to happen again on the same devices later. There doesnt seem to be any reason for this as we have not pushed any updates and even when we do it only uses a few hundred MB usually.

 

This week we have used 306GB of data through Solus just on our wireless network. More if you include the hard wired.

 

I haven't logged with our LA Sims support yet as they are rather busy and it will only get escalated to Capita anyway so thought I would see if anyone else has seen anything similar before I waste their time.

 

Thanks,

Tom

[MrMat]

Certainly seems high to me.

 

Quick thought, do you have the auto download updates (Settings - SOLUS3 - Updates) AND auto download agents turned on (settings - SOLUS3 - Deployments)? If so, it could be that everything single patch, upgrade etc is being downloaded and then sent out to the agents (although it still shouldn't be this big).

 

The only other thing i can think of is if the machines are pulling all the historic updates as well. How big is your SIMS Update Repository on the server?

[forkies]

The whole repository folder is 5.8GB

Auto download is set, thought this autodownloaded it and extracted it on the server only, then when you do the deployment it send out to clients. This is happening now a couple of months since the last update was deployed and these clients received the update back then so don't see why it would be downloading any more now.

It is set to auto deploy SOLUS between 3.30 and 5.30 am daily. but the bandwidth is throughout the day usually all at once for a couple of hours. Not at the same time necessarily on each device.

[MrMat]

The Auto-download on the Agents tab will mean the agents download any update that's been downloaded on the server, regardless of whether it's been deployed or not etc.

 

Really strange one this though.

 

My only other thought is that there's a permissions issue and the agent(s) are just constantly downloading the upgrades etc. Maybe check the permissions on the C:\ProgramData\Capita\Solus3\Deployments\ folder on the workstation. This is where the updates are stored on the workstation, could be that the agent is downloading it to a temp folder but then can't write it to here. Keeps trying etc etc.