[sims] Conflicting Marks

[forkies]

Hi all,

 

We have a student who was marked as "N" absent by a teacher, when we have gone to change this code in Edit Marks it has a pale yellow background showing conflicting marks, right clicking on the code then selecting "Show conflicting marks" shows the conflicting marks. They are "O" and "N", I have tried to log in as the teacher and change the code to "O" and then both the conflicting marks show as "O", but surely they are no longer conflicting at this point? The main reason is this student is no off roll and we are trying to delete her marks from Lesson Monitor and this is the only mark we are unable to delete. The rest delete but we cannot edit this at all. If we go into Routines, Lesson Monitor and then Resolve Conflicting Lesson Marks, the conflict doesn't show here. We have tried logging in as the teacher and closing Take Register as well on this register as this is what our LA support team suggested.

 

No matter what we do we can only amend the mark by going to that teachers register (lesson 1) and then editing it, this only changes 1 of the 2 marks showing in Edit Marks "Display Conflicting Marks" area, both show the same teacher, class and room against this lesson. There is no conflicting marks if I go back to the same lesson in previous weeks. I have been told no timetable changes have been made either. The lesson in questions was yesterday lesson 1.

 

Any ideas as to how to get rid of these marks?

 

Thanks,

Tom

[Esteban_Child_of_the_Sun]

MyAccount has an item about this

 

KB405253 N and O do not show in the Resolve Conflicting Lesson Marks Routine

 

Main Product:Lesson Monitor 7Additional Products:Created:27 Jun 2014, 09:37Last Updated:18 Aug 2017. 15:51​

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[TD]KB405253 N and O do not show in the Resolve Conflicting Lesson Marks Routine[/TD]

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[TD]KBA-454545-G8S6R3[/TD]

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[TD]Description[/TD]

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[TD]Routines | Lesson Monitor | Resolve Conflicting Lesson Marks

When a student has both an N and O code entered in the same cell they do not show in the Resolve Conflicting Lesson Marks Routine.[/TD]

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[TD]WorkAround[/TD]

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[TD]Solution[/TD]

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[TD]This is expected behaviour. As both codes mean the student is absent this is not considered a genuine conflict.[/TD]

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Edited January 8, 2018 by Esteban_Child_of_the_Sun

[forkies]

I was just going to try this but apparently the marks have disappeared. I have checked and nobody seems to know about it so we are quite confused as to what has happened seen as it wouldn't save the fact we had deleted them since Friday and yesterday but now they are gone? Anyway seems sorted.

 

Thanks.

Tom