CPOMS & Office365/Mail Duplicate Login Requirement

[BFCIT]

Hi all,

 

Wondering whether any of you have seen this before...a number of our staff are having to login twice to both CPOMS and Email(office365).

 

On CPOMS the first login attempt with correct credentials takes them straight back to the login page and then once they re-enter their credentials, the username field turns yellow and they are able to successfully login.

 

On Office365, the first login with correct credentials takes them to a page that says 'sorry we cannot service this request' and then when they refresh and attempt to login again they are able to do so successfully.

 

I am not sure if the two issues are related or totally isolated, we run windows 7 pro 64bit and users are experiencing this problem using Google Chrome.

 

I look forward to any help you may be able to provide on this...

 

Thanks,