[bug/error] Unable To Edit Posts

[FN-GM]

Hello,

 

I am unable to edit posts. I make my changed and when I press save nothing happens. Creating new posts works just fine.

 

I am running Chrome 58.0.3029.96 (64-bit) on Windows 10 LTSB 2016 x64

 

I have clear cache and browsing data it made no difference. I also dumped the user profile and that didn't make a difference.

 

Any thoughts please?

 

Thanks

[Passat1983ICTech]

have you tried IE i no i have had this on a few thing working on a website

[vikpaw]

Windows 10 LTSB 2016 x64

 

< - - cos it's not a Mac

I blame WinDoze

[robk]

Hello,

 

I am unable to edit posts. I make my changed and when I press save nothing happens. Creating new posts works just fine.

 

I am running Chrome 58.0.3029.96 (64-bit) on Windows 10 LTSB 2016 x64

 

I have clear cache and browsing data it made no difference. I also dumped the user profile and that didn't make a difference.

 

Any thoughts please?

 

Thanks

 

Have you perhaps exceeded the change limit? To many requests to change/move things may result in you getting locked out.

[vikpaw]

There's also a time limit.

[ZeroHour]

Have you perhaps exceeded the change limit? To many requests to change/move things may result in you getting locked out.

There is no change limit, only a time limit.

 

I am running the same chrome version but I have not seen it myself.

I will try and see if I can recreate it. Does advanced work?

 

EDIT:test

[FN-GM]

If I press advance nothing happens. Same thing happens when I also use "Reply With Quote"

 

Cheers

[ZeroHour]

Can you attach a screenshot from your debug console from chrome dev tools?

[FN-GM]

Is this ok?

 

Thanks

[ZeroHour]

Is this ok?

Yeah but sadly it doesnt seem to highlight the issue. I can see the editor isnt loading correctly but I am not sure why. What filtering do you have in school out of interest?

I am wondering if the changes to https may have caused this, when did you first spot the issue?

Its possible the filter is sending a 200 response but not the actual content in the script etc which could explain why the console doesnt seem to show any problems loading a file.

[FN-GM]

Hello,

 

We use Smoothwall, but we don't use https inspection as it breaks too many things. I spotted it yesterday.

 

I will have a look at smoothwall and see if I can see anything

 

Thanks

[FN-GM]

Do you happen to have the address for the editor please?

[ZeroHour]

Everything loads from either:

www.edugeek.net
awscdn.cdngeek.com
awscdn.cdngeek.net (although thats being demoted)

The editor JS *seems* to be loaded but I am not sure if the AJAX query is going through which would hit the main domain of edugeek not a cdn.

[FN-GM]

I have made sure the addresses pass through smoothwall without any blocking etc and it still isn't working

[ZeroHour]

Could you try firefox and see if it works?

[FN-GM]

What? FireFox still exists?

 

I will give it a go

 

Cheers

[ZeroHour]

What? FireFox still exists?

 

I will give it a go

 

Cheers

Hehe its more to see if the rendering engine makes a difference, if it doesnt we can then theorise its something between your rig and our servers.

[FN-GM]

Not had chance to try FireFox, but it is now happening on my Chrome Device.

 

Will give FF a try.

[ZeroHour]

What filter do you use out of interest?

Firefox would be the best test for now, if it has the issue we know its something between your machine -> server.

[FN-GM]

Smoothwall. Although I have set my machine as an exception and it still doesn't work.

 

What is odd it doesn't do it on all machines.

 

We have Sonicwall doing Layer 7 stuff, might turn that off next week to see if that is causing the issue,

[ZeroHour]

Hey @FN-GM

Just wondering if you had a chance to test this further with Firefox?

[FN-GM]

Test to see if it works.

 

- - - Updated - - -

 

No it doesn't work in FireFox either.

[ZeroHour]

I am moving some of this to an admin only area to discuss further as I will need some debug info.

[FN-GM]

This problem is back. I can EDIT but can't "Reply with Quote" and don't have the editor.

[ZeroHour]

This problem is back. I can EDIT but can't "Reply with Quote" and don't have the editor.

Hi,

Hope you had a good holiday

I have disabled the ajax for Reply with Quote. I had disabled the ajax for edit but didnt spot that which is why it was triggering.