ICT Technician/Field Engineer - West Yorkshire - £22-24K

[Will_Townsend]

We are currently recruiting for an ICT Technician/ IT Technician/1st/ 2nd line support field engineer for a large Educational IT support company based in Yorkshire. You will be reporting to the Technical Services Manager.

 

Your role as ICT Technician will be to provide a range of high quality technical support services to the company’s client base delivered through onsite and remote means.

 

Your duties will include, undertaking telephone and remote support on the 1st line helpdesk, travel to customer sites as and when necessary for repairs, maintaining and installing equipment or to deliver training when required. You will be required to complete site visit forms for all onsite support calls, to support in the build and commissioning of new equipment including servers, workstations, laptops, ipads, whiteboards etc. You will be required to advise customers on appropriate technical solutions to meet their educational needs and where necessary assist in the sourcing of equipment to fulfil these needs.

 

Experience might include desktop/server computing, Microsoft windows server, Exchange, SAN/LAN/WAN/Wifi, Microsoft office, VLE, learning environment, SIMS and smartboards.

 

This position will require travel within the West Yorkshire area, this position is paying between £22-£24k neg plus mileage and other benefits.

 

Please get in touch with me directly for more details!