IT HELP DESK ASSISTANT - St WilfridsCHS, WYorks - £15,238 – £16,191 p/rata - Cl 10/2

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Closing Date: 10th February 2017

 

[h=1]IT HELP DESK ASSISTANT[/h]

37 hours per week (term time only) G3 £15,238 – £16,191 pro rata

We are looking for a suitably qualified and enthusiastic person who will have proven track record of good customer service.

 

The post covers a number of areas, specifically:

 

• -Providing face to face and telephone assistance to students and staff regarding IT faults. Many faults are not expected to be resolved by first line support and therefore logged and assigned to a suitable technician.
  
• -Manage the IT Helpdesk, be aware of tickets and their status ready to update staff and students as required.
  
• -Organise and arrange manufacturer repairs for IT equipment.
  
• -Keep an accurate record of IT equipment on our Asset Register.
  

 

Further details and an application form are available on the school website. Applications should be emailed to Julie Lawson [email protected] or returned to the school;

 

St Wilfrid’s Catholic High School & Sixth Form College

Cutsyke Road

Featherstone

WF7 6BD

 

Closing date: Friday 10th February 2017

 

 

We are committed to safeguarding and this position is subject to an enhanced DBS check.

 

Please visit IT HELP DESK ASSISTANT | St Wilfrid's Catholic High School & Sixth Form College for job description and application form.