srochford Posted September 18, 2016 Posted September 18, 2016 We're recruiting for a new person to join our service desk team: https://www4.ad.ic.ac.uk/OA_HTML/OA.jsp?page=/oracle/apps/irc/candidateSelfService/webui/VisVacDispPG&OAHP=IRC_EXT_SITE_VISITOR_APPL&OASF=IRC_VIS_VAC_DISPLAY&akRegionApplicationId=821&transactionid=1217997386&retainAM=Y&addBreadCrumb=RP&p_svid=49872&p_spid=1801317&oapc=10&oas=W4UIX4IsiXjg-oDazDem1Q.. Service Desk is the first point of call for our users - they can contact it either by phone, email, web form or personal visit. It's quite a busy team - I've just looked at the stats for the last 3 months (basically the summer holiday) and they've closed about 12,000 jobs in that period. If you're interested in working in IT support in a major university then this may be for you and it will be a chance to develop your skills, providing first line support for our 20,000+ users. I'm not involved in this recruitment process but I can answer general questions about the post or about working at Imperial College - feel free to email [email protected] Closing date is 26 September 2016.
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