Durham Learning Outlook Issues

[safcgac]

Hi

 

Is there anyone out there can help me?

 

I'm trying to configure a Durham Learning email account with Outlook. As an administrator I can set the account up no problem, but when it comes to using a staff account the password authentication box keeps popping up and doesn't seem to accept the password. I have made sure that the PC's in question have direct access to the internet (bypassed proxy) yet I still get the same issue.

 

Has anyone had a similar situation?

 

Cheers