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GAFE - Why can't new group members see a folder that I have shared with the group?


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Posted

As per the title

 

We have a folder shared will all the "all staff" group

 

When a new member of staff joins and I add them to the group they don't see the folder.

 

Suggestions please, what am I missing

Posted

This is how GApps seems to work.

 

If you share a folder with a group, it won't automatically appear in their Shared documents until they have accessed it once. Normally there is a link in the email that is generated when you first shared the folder, and everyone else has clicked this link.

 

If you subsequently add someone to a group, the sharing email doesn't automatically get reproduced.

 

Options - either email them the URL of the folder, and once they've clicked it, they will have the option to add it to their drive. Alternatively, publish the link securely for future members of staff to access (which we do on our Intranet / GApps portal).

 

Hope that helps - don't think you're doing anything wrong - just takes a while to get used to how Google works!

  • Thanks 1

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