SEN software Penfriend problem running on limeted user account

[Kyle]

Our SEN dept have purchased a piece of software called Penfriend. I have installed this as admin and it runs fine. When a pupil logs on with restriction it will not run. I changed permissions on the c:\program files\penfriend folder to students 'modify' for testing and it still does not run. In our environment students have no access to the c:\ drive at all.

 

The error is:

 

Error 1796 : No valid source can be found for the product Penfriend Xp. Windows installer cannot continue.

 

Followed by another pop up box with the error 'Fatal error during installation'

 

Pupils have a mandatory profile (not sure if this is the problem) and it works fine for administrator.

 

 

Any ideas?

[pallen]

Try this link

http://www.penfriend.biz/support/faq-nt-install-admin-only.shtml

 

We use that here on a laptop and I remember having problems when installing it. Unfortunately it was a while ago and I cant remember how I solved it. I think I did follow the instructions and copied the files locally and installed it from there. It works now but I cant get my hands on the laptop which was used.

 

Might not be much use sorry

[Kyle]

Excellent Pallen, I will try this later.