w10 internet problem

[SpuffMonkey]

Hi - just been trying to fix this remotely for a friend - I'm not running w10 yet - but wondered if anyone had seen & fixed something similar...

 

They have done the update from w7 and it seems OK - apart from the fact that Edge, activation and other bits and pieces say that there is no access to the internet, however,

 

Chrome works fine as does TeamViewer??

 

I had a flick through the settings - it seems to be picking up an IP address and DNS settings OK, I couldn't see any obvious causes and the problem is there whether on wifi or directly plugged

 

Any ideas?

[ZeroHour]

Get them to run a malwarebytes scan, I wonder if something has sneaked in and setup a hidden proxy in the past.

I would get into the old control panel and reset internet explorer (yeah its still in Windows 10) to defaults and see if that helps.