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Posted

Hello!

 

I've recently got a couple HP 450 G2 laptops with the RealTek 8723BE Wireless card inside and I've had some terrible issues making them work properly on the wireless. If cabled to the network they will log in, in around 30 seconds or less. We have some Dell E5500 which on the wireless, fresh build and no cached profile will login in under 1 min 30 secs. These HP devices average anywhere from 4-10 minutes. I've tried different drivers, altered the settings on the wireless card so that it picks up on the correct band. During my ping tests the connection frequently drops for a few seconds and comes back. All the while though the single strength in Windows shows that it is connected with 3 or 4 bars. The Access point is about 5 metres from my office. I've dropped the machine in to a test OU with no policies applied and the time comes down to around 3-4 minutes consistently. I'm at the point of sending these devices back.

 

Has anybody got any devices with this Wireless card in and have had and cured this problem? I know it can't be my build or anything that runs during the log in process. Theres a fair amount of people online who have suffered performance issues with this card.

Posted
Thanks for the reply @jimmyhotfingers All roads are pointing to sending them back. Its unacceptable really, I reckon HP have put those faulty ones in these machines. Copying a 30mb file from the network wirelessly takes around a minute. Not a great experience.

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