Imperial College London - Faculty Site Manager - £43,530 - £52,630

[srochford]

This job involves managing a team of about 5 people who will provide desktop support for a "site" (typically that is all the staff and students in 2-3 buildings)

 

There are a total of 10 site managers (I'm one of them!) and this vacancy has arisen because of an internal promotion.

 

Details are on the website:

https://www4.ad.ic.ac.uk/OA_HTML/OA.jsp?OAFunc=IRC_VIS_VAC_DISPLAY&OAMC=R&p_svid=46471&p_spid=1728205&p_lang_code=US

 

If you want to apply then you must fill in the form on the website; closing date is 29 June.

 

This job is not about managing back end networks and servers etc, it's about making sure that our users get the best out of their IT - fixing things if they're broken, setting up new things, making sure the teaching computers are working and so on so a real desire to provide high quality customer service is key. As I've said before, Imperial is a great place to work; if you've been working in an IT team and would like to get management experience (or you've been a manager in a small organisation and want to move to a bigger team) then this is a good post.

 

Things are changing at the moment as we try to improve our customer focus (it's pretty good now but things can always get better).

 

If you want any general information about the job or the environment then feel free to ask either here or by email - [email protected]