Impero Broadcasting Issue

[rob998]

Hello,

 

We are having problems when broadcasting a teacher machine to student machines. The size of the class is only 24. All machines appear online in Impero, the teacher broadcasts her screen and not all students get it. The screen may go white and stay white.

 

When the broadcast is cancelled the screens that are white remain white and can only be restored by shutting down the machine.

 

If by some miracle all machines receive the broadcast when it is cancelled not all the machines are released.

 

I have tried multiple laptops/workstations. All the impero folders, files and services are part of the exception for our Anti-Virus. Firewall is turned off.

 

It happens on both the Mac and Windows sides.

 

Also on another note if a student right clicks then presses Alt+F4 they can end the broadcast themselves!!!!

 

Any help would be great as i'm banging my head against the wall here! :-)

 

Oh - i'm running v4.126.

 

Rob

[russdev]

What version of Impero are using?

 

Russell

[rob998]

i'm running v4.126.

[rob998]

I find it funny that I have posted this twice. Russdev has asked in both posts what version I am using. In both I have replied and Russdev has not :/

[russdev]

Sorry Rob998

 

Been very busy at work and home as well so not been on edugeek in a few days. Please accept my apologies and also missed your pm for some reason it didn't tell me I had a pm. Right lets start with this one as far as know should be no issue with broadcast but suggest get upgraded to 500X version and work through it. Have replied to your pm.

 

Russell