SIMS Examinations Organiser Module - Effective/Result Date issue

[geekgirl]

Hi,

 

Has anyone else had this error before? A member of staff was using SIMS Examinations Organiser Module, they opened up the marksheet they needed to enter data in, entered the data, clicked on "Data Entry is complete" tick box and ticked the blue tick to save the data to the marksheet. She then got this error:

 

"Please correct any data which has failed the validation checks, usually shown in red".

 

The things shown in red was the data she imputted and the Effective & Result Date.

 

I noticed that the calendar next to Effective & Result Date was corrupt as it showed the date as 15/15/*BLANK*.

 

I tried it on my own machine, opened up the marksheet, entered the data, clicked on "Data Entry is complete" tick box and ticked the blue tick to save the data to the marksheet. This worked fine and I noticed that my calender was the correct format of 15/15/2015.

 

I called Capita about this, they asked me to copy the folder C:\Program Files\SIMS\SIMS.net from my machine. I was told to go to her machine which I did, rename her folder to SIMS.net.old and paste in my SIMS.net folder from my machine.

 

I got her to log back into SIMS and this resolved the corrupted calender part but she is still getting the original error:

 

"Please correct any data which has failed the validation checks, usually shown in red".

 

So I called Captia back and told me that it is an environmental issue so has asked me to re-install SIMS on her machine so I am going to try that this morning to see if that will resolve the error.

 

Has anyone else seen this before? Any ideas on what the error means?

 

I tried to upload pictures but the Edugeek file uploader isn't working - I've reported it!

 

Thanks.

[CAM]

Check the computer's region, time and date format is set to UK (dd/mm/yyyy). If it is set to US (mm/dd/yyyy) then SIMS will become unstable and very unpredictable.

[Cache]

I'd also say that for things like exams organiser and NovaT6 on occasion I've had to set the Region to US, apply that and then change it back to UK to correct the issue.

[geekgirl]

I re-installed SIMS and that didn't work. Thanks for your replies! I'll check the Time date format and the Region settings in Control Panel. I'll post with an update. Edited January 16, 2015 by geekgirl

[geekgirl]

Thanks guys. It worked! Logged out of SIMS.net. Went into Regional Settings in Control Panel. The Regional Setting was set to English (USA) including the date, time and keyboard format. I changed it all back to English (United Kingdom). Logged back into SIMS.net, opened up Examinations and the marksheet. Edited the mark sheet, clicked on the "Data entry is complete" tick box and clicked on the blue tick to save. It saved fine. Thanks for your help.